Terms & Conditions
Anglia Training Services Terms and Conditions
The Coronavirus is impacting on us all at present, and at Anglia Training Services I have a duty of care to protect my pupils and myself. The Government are continually updating their advice, and information can be viewed at https://www.nhs.uk/conditions/coronavirus-covid-19/
For obvious health reasons,you will need to provide your own gear, i.e. helmet, strong jacket, jeans or strong trousers (not jogging pants) gloves and boots that protect your ankles. Work boots or walking boots, lady’s leather boots are all acceptable but not trainers. Some light waterproof trousers would be handy to pull over your jeans if we are due inclement weather. If you turn up in flimsy trousers and trainers, I will not train you and you will lose the course fee. Any concerns give me a call. 07917863831
If you have booked a course and you develop symptoms or if you are self-isolating either as an individual or in a family group, you will not be able to attend the course. Like wise if you have returned from a country that requires you to quarantine for 14 days, you will not be able to attend training until the quarantine period is over. If that does happen you must notify me as soon as possible to rearrange your course.
You will not lose any payments paid in advance to secure your course if any of the above does happen and likewise if I have to self-isolate or if I am instructed by the government that for a period, I can’t train, we will have to rearrange your course, but you will not lose any payments paid in advance. If, however you turn up for a course, and you are displaying symptoms of the virus, you will be asked to leave, and you will not be entitled to any refund.
If you think you have already had the virus, self-isolated and recovered. Please advise me how long it is since you started with the symptoms, so I can decide whether I think you are ready to start training or not.
Payments: Please note at present I am not accepting cash or cheques.
C.B.T. Full payment is required at booking.
If you do not pay within 48 hours of receiving booking details your course will be released to another pupil unless you have requested and it has been agreed that you can have an extension to the 48 hours.
Intensive courses. A £215 to £325-00 deposit is required at booking, depending on the course. The balance of the course fee is payable in full before starting all courses, either by BACS at least 2 working days before your first day of training, or in cash at the time of registration, on the first day of your training. If you do not attend on the first day of training, an invoice will be forwarded requiring the course to be paid in full.
Failure to forward the deposit to secure the course at booking may result in your dates being re-assigned to another customer.
Method of payment: The easiest way to pay is by BACS, I am not accepting cash at present but will consider PayPal on request..
Deposits are refundable providing at least 10 working days’ notice is given. Balance payments for all courses must be paid in full before the course starts. If a Pupil decides to drop out of a course or fails to attend on designated days, no refund will be given for lost training days or test fees. However, should you be unable to undertake your training due to illness then a full refund will be made provided that a doctor’s medical certificate is produced covering the training dates.
All Anglia Training Services motorcycles are covered by full insurance, which is included in the course fee. We do not believe that pupils should be faced with an excess on the policy, so there is no additional charge for insurance. (unlike many schools) However if any malicious damage is caused to either the bikes or any Anglia Training Services property, the cost of repairs will be billed to the pupil concerned.
Use of own Motorcycle / scooter / moped:
Should you use your own vehicle for training; the vehicle must be roadworthy and meet all requirements of the road traffic act in effect at the time of training. All vehicles must display ‘L’ plate’s front and rear and all controls should operate correctly. You will be required to show proof of valid insurance, tax, and MOT if the vehicle is more than 3 years old.
Moped riders (not exceeding 50cc) should ensure the vehicle is not de-restricted unless the rider is at least 17 years of age.
When you register for training you must bring your UK photocard licence with you and please check that the date for the photograph at 4b on the front of your licence has not expired. If you have an old style licence you will need to bring your Passport for i.d. NB No documents, no training, and loss of fee!!
It is your responsibility to ensure your licence entitles you to ride the vehicle to be used in training, moped (Group AM or group ‘E’ on licences pre-1990) Motorcycles/Scooters (Group ‘A’ or group ‘D’ on licences pre-1990) Some licences issued in the mid 1990’s do not have motorcycle entitlements so you may have to re-apply for a new licence.
Eyesight: You must be able to read a vehicle number plate from 20.5 meters (67 feet). If necessary aided by the use of glasses/contact lenses, which must be worn throughout training. Anglia Training Services take no responsibility if this standard is not met and training fees will be lost.
Alcohol & Drugs: Should any Anglia Training Services Instructor suspect that you are unfit to undertake training due to alcohol or drugs training will cease immediately, course fees will still need to be paid and are not refundable.
Adverse weather conditions:
There may be occasions when training / test cannot proceed due to adverse weather conditions; the training will be re-scheduled.
D.S.A. Cancelled tests:
If a test is cancelled by the D.V.S.A. due to bad weather or other reasons the test will be re scheduled or the test fee will be refunded but you may be required to pay for additional training time.
Non-attendance – you will be invoiced in full for both training and test fees
Invalid licence, if training cannot be undertaken, then fees are still payable in full.
Eye sight test, should you fail the eyesight test then the training fee is still payable in full. If you wear contact lenses or glasses, please bring them on your training course.
That’s all the legal stuff out of the way, we offer training to the highest standard and will do all we can should you have any problems.
If you have any questions regarding the above terms and conditions please do not hesitate to contact us on, 01760 440640 or 07917863831.